Tag Archives: CCaaS

CCaaS Improves Customer Experience and Operations

MABC’s vast experience in the contact center space makes us the ideal partner to help you identify your business requirements, evaluate your available options, and engineer your design. Then we professionally deploy and support your solution. We’re partnered exclusively with Five9 and have achieved their coveted Certified Implementation Partner status. Continue reading

MABC Rolls Out Intermedia’s Contact Center as a Service

Outstanding Customer Experience – even when your workforce is remote – is not just a “temporary fix” for today… It’s the New Normal.

To compete, your business needs to provide superior experiences, regardless of location and distance. As your trusted technology solutions provider, MABC has the tools and resources to remote-enable your Contact Center – and it’s simpler than you might think. Continue reading