Tag Archives: RingCentral

Get Ready for RingCentral AI Receptionist

Artificial Intelligence (AI) is rapidly becoming the latest must-have business productivity tool. To address this growing demand, RingCentral is introducing AI Receptionist (AIR) for general rollout in 2Q2025.

AIR is a phone agent that uses generative AI to automatically answer customer questions and transfer callers to the right place, much like a traditional full-time receptionist. Unlike contact center intelligent virtual agents (IVAs), which are complex and costly to deploy, AIR is embedded into the RingCentral phone system for easy deployment by any business. Continue reading

Still Dithering Over Cloud Versus Premises Voice?

If you currently have an older phone system and you’re looking to improve your communications, call MABC today to learn more about the latest voice technologies and applications from our partners: Mitel, Avaya and RingCentral.

With all the options to choose from, MABC experts are your advocates to help you make the best decision for your business. Continue reading

Get to Know Avaya Cloud Office by RingCentral

Avaya and RingCentral have introduced Avaya Cloud Office, a solution that delivers seamless communication and collaboration through multiple channels.

Get all your employees on the same page in a matter of minutes with a simple, secure solution. All the tools you need to connect your employees together, wherever they are, on whichever devices they need to get the job done, all in one app. Continue reading

Avaya & RingCentral Partner to Offer “Avaya Cloud Office”

We have exciting news to share with you! Avaya has announced the closing of its exclusive strategic partnership with RingCentral ahead of their expected timetable.

As part of this game-changing partnership, MABC will be working with Avaya to offer you a seamless journey to the cloud via Avaya Cloud Office – a world-class UCaaS solution that enables you to leverage many of your favorite Avaya features and award-winning devices. Continue reading