Tag Archives: UCaaS

MABC Extends Solution Portfolio as Five9 Certified Reseller

MABC understands that the contact center has become the front door for many businesses. To help meet their customers’ heightened expectations, MABC has partnered with Five9 as a Certified Reseller. This will enable us to help businesses transform their contact centers to empower agents to deliver a more personalized customer experience. Continue reading

White Glove Service Sets Our UCaaS Deployments Apart

Businesses are rapidly turning to Unifed Communications as a Service (UCaaS) for its many collaboration tools, built-in disaster recovery and business continuity capabilities, as well as simplified management and cost savings.

But when it comes to actually setting things up, there is no such thing as “Plug and Play” when installing the phones. Continue reading

Avaya & RingCentral Partner to Offer “Avaya Cloud Office”

We have exciting news to share with you! Avaya has announced the closing of its exclusive strategic partnership with RingCentral ahead of their expected timetable.

As part of this game-changing partnership, MABC will be working with Avaya to offer you a seamless journey to the cloud via Avaya Cloud Office – a world-class UCaaS solution that enables you to leverage many of your favorite Avaya features and award-winning devices. Continue reading